In ITIC's latest annual survey, 81% of respondents indicated that 60 minutes of downtime costs their business over $300,000. The average cost of a single hour of unplanned downtime has risen by 25-30% since 2008. This isn't always as a direct result of loss of sales, as downtime can have many knock-on effects. It results in
Fixed Point Code are specialists in Zero Downtime solutions. We look at web services like SaaS platforms and websites and add the software infrastructure needed to make sure that those systems are always available.
Fixed Point Code has a 3-step process for adding robustness to projects of any age.
The core component necessary for a resilient service is duplication. This lets you handle extra load during usage spikes, lets you failover when problems occur (disaster recovery), and even lets you run different versions of your service side-by-side.
Routing lets you control what version of the service your customers see, and enables you to invisibly switch between versions if problems begin to show up. It also lets you run experiments like split testing, by showing different versions to different audiences to gauge their responses.
Once you have a routing solution in place it's invaluable to add in automation. Automation lets you specify rules for when a particular version of your code needs to be run. Increased traffic? Bring in an extra service. Errors during an update? Invisibly roll back the changes.
Drop us a line and we can discuss ways in which we can save you costs and customers by reducing downtime and adding resilience to your web services.
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